Clear answers about booking, services, walk-ins, memberships, and accessibility.
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Yes, when capacity allows. Appointments receive priority, and the digital queue will show the current status once activated.
Selected services require a deposit that is applied to the final total. The exact amount appears before confirmation.
Arrive five to ten minutes early for check-in and consultation, especially for a first visit.
Yes. Choose the closest service and add a note, or use the concierge to receive a rules-based recommendation.
Yes. Select the dedicated curly-hair or long-hair service so enough time is reserved.
Please change or cancel within the window shown during booking. Late changes and no-shows may affect the deposit or incur a fee.
Membership architecture is ready, but billing and final benefits remain feature-flagged until owner and Square approval.
Yes. Contact the lounge before your appointment so the team can prepare reasonable mobility, sensory, or communication support.
Your next visit
Call, email, or send a concise request. The team can confirm exceptions that a website should not guess.
